It is essential to be registered in our system to use.
Make sure all your information is correct because if a prize, we will verify your identity.
The verification period can take from 3 to 7 days for National Lottery. For the rest of the games and bets, the validation is carried out twice a day, once at noon and once in the afternoon, ensuring your bet before the indicated draw. On Saturdays it is validated at noon.
Thursday’s National Lottery bet period closes the same Thursday of the draw at 2:00 p.m. Saturday’s National Lottery closes on Friday before the draw at 6:00 p.m.
For all other bets and games, it closes the same day at 7:00 p.m. In special cases such as Quinielas, Quinigol or Lototurf, which are played during the week, it closes the day before the draw.
Custody or Deposit means that the lottery purchased though the website remains in the lottery shop and can only be collected when the prize is over € 2000. If the prize is less than € 2000, it is paid though the website. It cannot be collected or paid in the lottery shop. With this option the buyer receives an email with the information of the purchase that has the same validity as a physical lottery ticket.
The web has a section to send the lottery ticket as a gift. Once the lottery ticket is purchased, this option is open until the day before the draw.
Customer telephone support from Monday to Friday from 9:00 a.m. to 1:00 p.m. and from 4:30 p.m. to 6:30 p.m.
For any questions you can send an email to email@example.com
Instrucciones cobro de premios
El plazo de pago es entre 2 y 4 días LABORABLES